Your customer front desk on WhatsApp, even when you're busy.
An AI assistant answers your customers 24/7, in their language: it shares your services, prices and opening hours, and books appointments straight into your calendar. Built for driving schools, salons, clinics and coaches.
Today
Hi, how much is a one-hour driving lesson? Any slot on Saturday?22:14
Hi! A one-hour lesson is €45. On Saturday, 10:00 and 14:30 are still free. Which one suits you?22:14
14:30 please22:15
Booked: Saturday at 14:30, one-hour lesson. You'll get a reminder on Friday. To cancel, just reply "cancel".22:15
A receptionist that never sleeps.
Your customers message you on WhatsApp, as usual. The assistant replies, books and reminds; you stay in control.
Answers 24/7
Replies arrive within seconds, in the evening, at weekends and while you're with a customer.
In the customer's language
French, English, Arabic including Maghrebi dialects, Spanish… The assistant replies in the language of the message.
Services, prices, hours
It relies only on what you've entered: services, prices, opening hours, address and terms.
No double bookings
Booking, rescheduling and cancelling in your calendar; a booked slot is never offered to another customer.
Reminders 24 hours ahead
A reminder goes out the day before, with the option to confirm or cancel: fewer missed appointments.
Hand-over to a human
When the customer asks, or when a question is out of scope, the conversation is passed to you with its full history.
Up and running in three steps.
Describe your business
Services, prices, opening hours and availability: a few minutes in the dashboard is all it takes.
Connect your WhatsApp
The assistant replies from your business's WhatsApp Business number. Customers keep writing to the same number as before.
Let it answer
It replies, books and sends reminders. You follow everything and take over a conversation whenever you like.
See everything, take over anytime.
Dashboard
- Ongoing conversations and each customer's history
- Calendar of booked, moved or cancelled appointments
- Handed-over requests to deal with first
- Services, prices and hours you can edit at any time
Security and privacy
- Encrypted connections and access restricted to your team
- Customer data used only to reply and manage the calendar
- No data reselling; export and deletion on request
- The assistant says it is one and never makes up answers
Built for small appointment-based businesses.
Driving schools
Package prices, required documents, booking driving lessons and reminders for students.
Hair and beauty salons
Services and durations, choice of slot and staff member, cancellations without a phone call.
Practices and clinics
Opening hours, consultations, booking and reminders; no medical answers, questions go to your team.
Coaches and tutors
One-to-one or group sessions, presentation of your offers and automatic reminders before each session.
Your questions, answered.
Do my customers know they are talking to an assistant?
Yes. The assistant introduces itself as your business's virtual assistant, and customers can ask to speak to a person at any time.
Which languages are supported?
French, English, Arabic, including Maghrebi dialects written in Arabic or Latin script, Spanish and most common languages. The assistant replies in the customer's language.
How do you prevent double bookings?
Each slot is checked and then locked at the moment of booking: two customers can never get the same time, even if they write at the same moment.
What if the assistant doesn't know the answer?
It never makes things up: it tells the customer and hands the conversation over to you, so you can pick it up from the dashboard or from WhatsApp.
Do I need a WhatsApp Business account?
Yes, the assistant replies from your business's WhatsApp Business number. During early access, we help you with the setup.
What happens to my customers' data?
It is only used to reply and manage your appointments. Exchanges go through encrypted connections, access is restricted to your team, and the data is never sold.
How much does it cost?
A free plan with up to 50 conversations a month, then Starter at €19 a month and Pro at €49 a month, excluding tax, with two months free on yearly billing. See pricing.
WhatsApp is a trademark of its owner; Tittawin Réception is an independent service built on the official WhatsApp Business tools.
Join early access.
Tittawin Réception is in private beta. Join the waitlist: we open spots in small groups and help you set everything up.